Returns & Exchanges

At Flylow Gear, we stand by the quality of our products and want to ensure you have the best gear for your mountain adventures. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of the delivery date.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

2

Print Your Label

Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.

3

Pack and Ship

Securely package your gear in its original packaging with tags attached and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing