Returns & Exchanges
At Flylow Gear, we stand by the quality of our products and want to ensure you have the best gear for your mountain adventures. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of the delivery date.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.
Pack and Ship
Securely package your gear in its original packaging with tags attached and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing